Safehouse & Remote Control both are active but unable to find the device location, what to do in this situation?

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• How to Track a lost device or how to use the Remote Control feature?

  Please follow the below simple steps, to login into the Safehouse Anti-Theft Manager. 1: Please visit the website myaccount.safehousetech.com 2: Next, enter your registered email address and click on send OTP. 3: You will receive a login OTP via ...

• Why is device admin permission required for Safehouse Mobile App?

  Safehouse requires the device admin permission for tracking/locking your device remotely. If you don't allow the device admin permission of Safehouse then you will not be able to use the Remote Control feature.

• If someone removes the sim card from my phone, will I be able to track my phone?

  No, we need an active internet connection and GPS to track/sync the phone location with Safehouse cloud server. If the sim is already removed then we could be able to track only the last point of location before the time of sim card removal.

• How to activate the Remote Control feature?

  To activate the Remote Control feature, please follow these steps: Open the Safehouse app. Next click on Remote Control . Click on Activate Remote Control . Allow device admin permission - click on Accept. Allow to access location - click on Accept. ...

• Why is Remote Control showing active in the Safehouse app and showing inactive on myaccount.safehousetech.com?

  It happens in very few situations. It happens due to either the Bodyguard application is not configured correctly or the device details are not synced with Safehouse secure cloud server. To resolve this follow the following steps: 1: Go to Apps -> ...