How long will it take for the claim to be disbursed if the claim is under Rs.10,000 and if more than Rs. 10,000

• Related Articles

• What is the Claim Process?

  To claim the insured amount, please follow the below steps: 1. Login to selfhelp.hdfcergo.com 2. Go to Claims  -> Intimate 3. Put your policy number or phone number or email and you’ll receive an OTP on your phone/email 4. Enter OTP > Put claim ...

• If a user has used the claim of Rs.25000, can he/she buy another VIP Plus that will give an additional cover within 1 year?

  Yes.

• If a customer has already taken cyber insurance from any other institutions, for example a CPP plan which is specifically for Credit Cards, will VIP Plus still cover the loss?

  Yes this policy will be effective even if you have other policies, for example if the claim amount is 50,000, you can claim 25,000 from this policy, rest 25,000 from other policy.

• Do we allow multiple claims or single claims?

  Multiple claims are allowed during the insurance period. The total value of the claims up to the Sum Insured (INR 25,000).

• In case of any mishappening with the policy owner, can this policy be transferred and will it still remain valid?

  Policy once issued, can be changed, no email/phone will be changed also on the policy.