What is the Claim Process?

To claim the insured amount, please follow the below steps:

2. Go to Claims -> Intimate

3. Put your policy number or phone number or email and you’ll receive an OTP on your phone/email

4. Enter OTP > Put claim details and submit

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I have a query regarding the insurance and claim process. Whom should I contact for claim-related support?
Please call our customer support number 8448445527 and after selecting language option press 2 for insurance claims related queries.
Do we allow multiple claims or single claims?
Multiple claims are allowed during the insurance period. The total value of the claims up to the Sum Insured (INR 25,000).
How long will it take for the claim to be disbursed if the claim is under Rs.10,000 and if more than Rs. 10,000
2 working days after receipt of DV and cancelled cheque once claim has been made admissible.
If a user has used the claim of Rs.25000, can he/she buy another VIP Plus that will give an additional cover within 1 year?
Yes.
If I have installed the Safehouse VIP Plus and after a few days my phone was lost, can I claim the amount?
No, this is not a device theft/anti-theft insurance. Cyber insurance includes the theft of funds (Unauthorized Digital Transactions).

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