What is the range of Sum Insured available under the policy?

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• When does the user get the policy?

  The user would get the policy within 48 hours via WhatsApp, text message and email, but he/she will be insured from the day of activation. The policy will also be visible in the app within 48 hours after the activation.

• What is Safehouse VIP Plus?

  Safehouse VIP Plus is a security application that protects and secures your identity, and also insures you in case you incur a theft of funds from your account/digital wallets. With VIP Plus, you get 24/7 priority support, dedicated claim support and ...

• Can we top-up the policy cover / sum Insured by paying an extra amount?

  Currently no top-ups are allowed, future planning.

• If a customer has already taken cyber insurance from any other institutions, for example a CPP plan which is specifically for Credit Cards, will VIP Plus still cover the loss?

  Yes this policy will be effective even if you have other policies, for example if the claim amount is 50,000, you can claim 25,000 from this policy, rest 25,000 from other policy.

• What are the scenarios covered under the policy?

  The following are considered as unauthorized digital theft of funds. User receives a link via SMS. On clicking on the link they are redirected to an installed UPI app on your phone and their money is deducted from their bank account.  User receives a ...